I had this problem a year or two back. From memory I had to go to my original card user and stop the payments. Then register my new card on Script Revolution - or the use of SR on the new card - and start again. I can't remember why but it was beneficial I found an original email to my initial membership and something on that allowed me to continue making the same Gold payment, not an updated sum. This process is what has stopped me from updating to Platinum.
Thank for the info James. I thought about cancelling my account and then signing up again with a new card. Sad that there is no direct way to just change what card you want billed.
Yes, I'm sorry this is currently so clunky and appreciate it's a little frustrating. My priority is keeping all payments secure, but I hope to improve this at some point.
I had this problem a year or two back. From memory I had to go to my original card user and stop the payments. Then register my new card on Script Revolution - or the use of SR on the new card - and start again. I can't remember why but it was beneficial I found an original email to my initial membership and something on that allowed me to continue making the same Gold payment, not an updated sum. This process is what has stopped me from updating to Platinum.
Thank for the info James. I thought about cancelling my account and then signing up again with a new card. Sad that there is no direct way to just change what card you want billed.
Gary
Gary
You should be able to undertake the changeover without cancelling your original account. Good luck.
J
Yes, I'm sorry this is currently so clunky and appreciate it's a little frustrating. My priority is keeping all payments secure, but I hope to improve this at some point.